Privacy Policy

1. Who we are

This policy explains how Cashkun ("we", "us") handles your personal data when you use the Cashkun website (cashkun.com), the Android app and the iOS app (the "Service"). Cashkun is the controller of this data.

We wrote this in plain words. If anything is unclear, write to [email protected].

2. What we collect

Data you give us

• Account email and the way you sign in (email code, Google or Apple). If you use Apple's "Hide my email", we get the relay address.
• Display name, if you set one.
• Payout email: the email you enter when you cash out, so we can send your reward.
• Support messages: what you write in tickets or emails, and any screenshots you attach.

Data we collect when you use the Service

• Device id and device model, so we can keep one account per device and find fraud.
• IP address and country, so we can show offers and payout methods for your country and spot VPNs and proxies.
• Timezone and language, so we can show times and text the right way.
• Activity in Cashkun: offers you open, your wallet entries, cashouts, levels, streaks and referrals.

Data we get from partners

• Offer clicks and conversions: when you open an offer, we create a click id. When you finish a task, the partner tells us the click id, the offer and the reward. If a partner reverses a reward, they tell us that too, often with a reason.

We do not collect your bank card details. We do not ask for passwords.

3. Why we use it

• To run the Service: create your account, sign you in, show offers, credit coins, run your wallet, levels, streaks and referrals.
• To prevent fraud: keep the one account rule, find VPNs, proxies, emulators, bots and fake activity, and protect partners and honest users.
• To send payouts: send your reward to your payout email through our reward delivery partner, and keep a record of what was paid.
• To give support: answer your tickets and look into missing credits with partners.
• To meet legal duties: for example tax and accounting records, and answering lawful requests from authorities.
• To improve the Service: understand what works and fix bugs, using data that is as limited as we can make it.

We do not sell your personal data. We do not use your data to make decisions about you based only on automated processing that have legal or similarly big effects. Automatic rules can put an account on hold or send it to review, but only a person can ban an account that has a balance.

4. Legal bases

Under data protection laws such as the GDPR, and the Turkish Personal Data Protection Law (KVKK) for users in Turkey, we need a legal reason to use your data. Ours are:

• Contract: we need the data to give you the Service you signed up for (account, offers, wallet, payouts, support).
• Legitimate interests: fraud prevention, security, and improving the Service. We weigh these against your rights.
• Legal obligation: keeping records the law requires, like payout and accounting records.
• Consent: where the law needs it, for example for optional features. You can withdraw consent at any time.

5. Who we share it with

We share only what each party needs:

• Offerwall and survey partners get your Cashkun user id and the click id, so they can track your task and tell us when you finish it. When you open a partner's page, the partner may also see data your device sends, like your IP address, under their own privacy policy.
• Our reward delivery partner gets your payout email and the reward details, so it can deliver your gift card or reward.
• Bot protection on web sign in checks that a real person is signing in. It may process your IP address and browser data.
• Hosting and infrastructure providers store and run our systems and data for us.
• Email providers send sign in codes and messages for us.
• Authorities, when the law requires it.

Our service providers may only use your data to work for us. Some of them may be in other countries. When data leaves your country, we use the safeguards the law requires.

6. How long we keep it

• Account data: while your account is open. When you delete your account, deletion is completed within 30 days.
• Fraud prevention records (like device ids linked to rule breaks): kept after deletion for as long as needed to stop abuse, such as people making new accounts to get around a ban.
• Payout and accounting records: kept for as long as tax and accounting laws require.
• Support messages: kept while needed to handle your case and for a reasonable time after, in case it comes up again.

When we no longer need data, we delete it or make it anonymous.

7. Your rights

Depending on where you live, you have the right to:

• Access the personal data we hold about you.
• Correct data that is wrong.
• Delete your data (see our Delete Account page).
• Object to uses based on legitimate interests.
• Restrict some uses while a question is being sorted out.
• Get a copy of your data in a common format.
• Withdraw consent where we rely on it.
• Complain to a data protection authority. In Turkey this is the Personal Data Protection Authority (KVKK).

Users in Turkey have the rights listed in Article 11 of KVKK, including to learn whether their data is processed, to ask what it is used for, to know who it is shared with, and to ask for correction or deletion.

To use your rights, email [email protected] from your account email. We may ask you to confirm who you are. We reply within the time the law gives us.

8. Children

Cashkun is only for people 18 or older. We do not knowingly collect data from anyone under 18. If we learn that an account belongs to someone under 18, we close it and delete the data we do not have to keep.

9. Security

We protect your data with technical and organizational measures, such as encryption in transit and limits on who on our team can see what. No system is perfectly safe, so please also keep your email account secure.

10. Changes

We may update this policy. If the changes are important, we will tell you in the Service or by email. The date at the top shows the last update.

11. Contact

Privacy questions or requests: [email protected].