Delete Your Cashkun Account

1. Your right to delete

You can delete your Cashkun account and the personal data linked to it at any time. You do not need to give a reason. This page explains how to do it and what happens next. It applies to the Cashkun Android app, the iOS app and the website at cashkun.com.

2. Before you delete

Deleting your account is permanent. Please check these points first:

• Cash out your balance. If your Available balance meets the cashout minimum for your country, cash it out before you delete.
• Balance under the minimum is forfeited. Any Available balance below the minimum, and any Pending coins, are lost after you confirm the deletion. We show you this before you confirm.
• Wait for open cashouts. If a cashout is still in progress, wait until it shows as Paid.
• Bonuses and level are lost. Your level, streak, welcome bonus and referral rewards cannot be moved to another account.

3. How to delete your account

You can use any of these three ways.

In the app (Android or iOS)

1. Open the Cashkun app and sign in.
2. Go to Profile.
3. Tap Delete account.
4. Read the summary of what will be deleted and what you will lose.
5. Confirm.

On the web

1. Go to cashkun.com and sign in.
2. Open Profile.
3. Choose Delete account.
4. Read the summary and confirm.

By email

If you cannot sign in, or you prefer email:

1. Send an email to [email protected].
2. Send it from the email address on your Cashkun account. We use this to confirm the request is yours.
3. Write that you want your Cashkun account and data deleted.

We may reply to confirm your request, and to show you any balance you will lose, before we go ahead. Deletion starts after you confirm.

4. What happens after you confirm

• You are signed out on all your devices.
• Your account can no longer be used, and nobody can sign in to it.
• Deletion is completed within 30 days. During that time your data is being removed from our systems and backups.

5. What we delete

• Your account email and display name.
• Your profile, settings and preferences (like language and theme).
• Your offer history and wallet activity that we do not need to keep for the reasons below.
• Your support messages, unless they are part of an open case or a record we must keep.
• Data about your sessions on your devices.

6. What we keep, and for how long

Some records must be kept even after deletion. We keep only what is needed, only for as long as needed, and we do not use it for anything else.

Fraud prevention records

We keep a limited record, such as device ids, account links and the reason for any rule breaks, for as long as needed to prevent abuse. This stops people from deleting an account to get around a ban, to collect new welcome bonuses, or to refer themselves.

Payout and accounting records

We keep records of cashouts, such as what was paid, when, by which method and to which payout email, for as long as tax and accounting laws require.

Legal requests

If we are required by law to keep certain data, for example because of an open legal case or a request from an authority, we keep it until that duty ends.

When these periods end, we delete the data or make it anonymous.

7. Partners

Offerwall and survey partners only received your Cashkun user id and click ids from us, not your email. Our reward delivery partner received your payout email to send your rewards. These partners keep data under their own privacy policies. If you want them to delete data they hold, you can also contact them directly. We can tell you which partners you used if you ask.

8. Deleting some data without deleting your account

If you only want certain data deleted or corrected, write to [email protected]. Some data, such as your email and device id, is needed to run your account, so we may not be able to delete it while your account stays open.

9. Your other rights

You also have the right to access your data, correct it, object to some uses and complain to a data protection authority. Users in Turkey have the rights in KVKK, and can complain to the Personal Data Protection Authority. See our Privacy Policy for details.

10. Coming back

You can create a new account later if you follow our rules. Your old balance, level and history will not come back. Deleting an account does not lift a ban.

11. Contact

Questions about deleting your account or your data: [email protected].