Keep your account safe from scams

What we will never ask for

Cashkun will never ask you for:

• Your sign in code. It is only for you.
• The password of your email, Google or Apple account.
• Bank card numbers or other payment details to send a reward.
• Money to "unlock" a cashout or speed it up.

If anyone asks for these, it is not us. Even if they use our name or logo.

Where real messages come from

• Inside the app or on cashkun.com, in your support tickets.
• From an @cashkun.com email address, like [email protected] or [email protected].

We do not offer support through private messages on social media, chat apps or comment sections.

Common scams to watch out for

• "Send me your code and I will add coins." Nobody can add coins to your account. Coins come from partners when you finish offers.
• "Buy my coins" or "sell your account". Accounts and coins cannot be sold or moved. Doing this breaks our rules and can get the account banned.
• Fake Cashkun sites. Always check the address is cashkun.com before you sign in.
• "Guaranteed income" posts. Cashkun does not promise income. Anyone who says you will make a set amount is not telling the truth.
• Hacks, mods or bots that claim to complete offers for you. They do not work, they can steal your data, and using them leads to reversals and bans.

Keep your email safe

Your Cashkun account is tied to your email (or your Google or Apple account). If someone gets into your email, they could sign in to Cashkun too. So:

• Use a strong password on your email.
• Turn on two-step sign in for your email, Google or Apple account.
• Do not sign in on shared or public devices. If you do, sign out after.

If you think someone got into your account

1. Secure your email first. Change its password and sign out other sessions.
2. Open a support ticket in the Account category, or email [email protected] from your account email.
3. Tell us what you saw, for example a cashout you did not make, sent to an email you do not know.

We can put your account on hold while we look, to keep your balance safe.

Report a scam

If you see a fake Cashkun site, a scam post or someone pretending to be us, tell us through a support ticket in the Other category. Add a link or screenshot. It helps us protect other users.