How Offer Tracking Works, From Start to Coins

You tap Start on an offer, play for a while, reach the goal, and coins show up in your wallet. It feels simple. Behind the scenes, a few systems have to agree that it was you, that you were new, and that you really did the task. This post walks through that chain step by step, so you know what to expect and how to avoid the most common problems.

Key points

• When you tap Start, Cashkun saves a click with a unique click id and sends you to the partner.
• The partner watches for the goal. When you reach it, the partner sends us a message called a postback.
• The postback is what moves an offer from Tracking to coins in your wallet.
• Ad blockers, private browsing, reinstalls and old accounts are the most common reasons tracking breaks.
• If coins do not show up, wait a little, then use "Report missing" in My offers. The click id is added for you.

Who does what

Cashkun does not make the games, apps or surveys you see. Our partners do the matching. These are offerwalls and survey walls such as BitLabs, ayeT-Studios, Lootably, AdGem, Wannads and MyChips. They work with advertisers (the game studio or app maker), and they tell us when you finish a task. Then we credit coins.

So there are three sides in every offer:

1. You, doing the task.
2. The partner, who connects Cashkun to the advertiser and checks the result.
3. Cashkun, who records your click, waits for the partner, and pays you in coins.

Every side needs to see the same person and the same click. That is what tracking is.

The life of one offer

1. You tap Start

The moment you tap Start, we record a click. It says which offer, which account and what time. The click gets a unique click id, a long code that belongs only to this attempt. The offer now shows up in My offers with the status Tracking. Tracking means: you started, and we are waiting to hear from the partner.

2. The partner takes over

Next, you are sent to the partner, and from there to the app store, the game, the sign up page or the survey. The partner passes the click id along, so the advertiser can link your install or sign up to that click.

3. You reach the goal

The goal is the exact thing the offer asks for. For example: reach a certain level in a game, finish a survey, or create an account and confirm your email. Read the offer details before you start. "Play the game" is not the same as "reach level 20", and only the stated goal counts.

4. The partner sends a postback

When the advertiser confirms the goal, the partner's server sends a short message to ours. It says, in short: "this click id finished this goal." That message is the postback. It can arrive in minutes. It can also take longer, because the advertiser may check the result first. The timing depends on the partner and the advertiser, not on Cashkun.

5. Coins land in your wallet

When the postback arrives, we credit the coins. New rewards start as Pending, with a countdown. When the countdown ends, they become Available and you can cash out. The app shows the money value next to every coin amount.

Why tracking can fail

Most offers track fine. When one does not, it is almost always one of these reasons.

Ad blockers and tracking blockers

Ad blockers, privacy extensions and some "safe browsing" settings block the exact links that carry the click id. If the link is cut, the advertiser never learns which click you came from. Turn them off before you tap Start, at least for the offer you are doing.

Private or incognito browsing

Private windows throw away cookies and data when you close them. Some partners need that data to connect your click to your sign up. Use a normal window.

Reinstalling or having played before

Advertisers usually pay for new users only. If you installed the game before, even months ago, or you already have an account with that service, the advertiser may see you as an old user. Then there is no reward, even if you reach the goal. The same goes for deleting a game and installing it again to "start fresh".

Changing devices or browsers in the middle

If you tap Start on your laptop and then install the game on your phone, the click and the install live on two different devices. The chain breaks. Start and finish on the same device.

Installing the wrong way

Install right after you tap Start, from the store page that opens. If you search the store yourself later, or install from an old link, the advertiser may not see the click.

VPNs and proxies

VPNs and proxies are not allowed on Cashkun. They also confuse the partner's checks, because your location and network look different from what the offer expects.

Habits that keep tracking clean

A short checklist you can run before every offer:

1. Turn off ad blockers and privacy extensions for the offer.
2. Use a normal browser window, not private mode.
3. Pick only apps you never installed and services you never signed up for.
4. Tap Start, then install straight from the store page that opens.
5. Open the app soon after installing it, while you have internet.
6. Stay on the same device from start to finish.
7. Do not clear the app's data or uninstall it before the reward is confirmed.
8. Take a screenshot when you reach the goal: the level screen, the "survey complete" page or the welcome email.

Number 8 sounds small, but it helps a lot if you ever need support.

When coins do not show up

First, open My offers. Every offer you started is there with its status. If it still says Tracking, the partner has not sent the postback yet. Some advertisers take time to confirm, so give it a little while.

After a short waiting time, a Report missing button appears on the offer. It opens a support ticket that already has the click id filled in. Add what you can:

• What the goal was and when you reached it.
• Screenshots of the finished goal.
• Anything unusual, like a reinstall or a device change.

We pass this to the partner. Partners need time to look into it, and the final call on a missing reward is theirs, because they talk to the advertiser. We will keep you updated in the ticket.

Play it straight

Tracking is also how partners spot fake activity. Emulators, multiple accounts, VPNs and fake survey answers show up in the data, and they lead to holds, reversals or bans. The good news: the habits that keep your account safe are the same ones that keep tracking clean. Use your real device, one account, and pick offers you actually want to try.

Offers take time, and not every one will work out. When you know how the chain works, you can avoid most of the misses and spend your time on offers that pay you back in coins.